April, 2026
Incident Updates
RESOLVED
US Network Outage
Updates
- RESOLVED
The incident has been auto resolved, Total downtime: 83 minutes
- INVESTIGATING
We're investigating system down. More info will be provided once Issue have been identified.
Maintenance Completed
US Network upgrade
Updates
-
As many of you recently noticed, we've had couple of consistent drops over our US network as a result we are scheduling emergency hardware maintenance and upgrade to ensure better redundancy and handling of our services. Maintenace is expected to last couple of hours. However the reserved window for it is 12 hours.
RESOLVED
Power Surge
Updates
- RESOLVED
Everything should be back to normal
- IDENTIFIED
Issue have been identified, our personnel is currently working on resolution as quickly as possible.
- INVESTIGATING
It appears that Power surge occurred within our Data center premises and Network switches failed. We have personnel on site that are currently checking and restoring the network.
RESOLVED
Novus Terra DOWN
Updates
- RESOLVED
The incident has been auto resolved, Total downtime: 3 minutes
- INVESTIGATING
We're investigating system down. More info will be provided once Issue have been identified.
Monitor Name: Novus Terra
Incident Status: TRIGGERED
Severity: critical
Monitor Status: DOWN
Monitor Health Checks: 5
Monitor Failure Threshold: 5
Visit: https://incidents.alienhost.net?monitor=US-NOVUS-TERRA
RESOLVED
Pulsara DOWN
Updates
- RESOLVED
The incident has been auto resolved, Total downtime: 3 minutes
- INVESTIGATING
We're investigating system down. More info will be provided once Issue have been identified.
Monitor Name: Pulsara
Incident Status: TRIGGERED
Severity: critical
Monitor Status: DOWN
Monitor Health Checks: 5
Monitor Failure Threshold: 5
RESOLVED
Pulsara DOWN
Updates
- RESOLVED
The incident has been auto resolved, Total downtime: 2 minutes
- INVESTIGATING
We're investigating system down. More info will be provided once Issue have been identified.
Monitor Name: Pulsara
Incident Status: TRIGGERED
Severity: critical
Monitor Status: DOWN
Monitor Health Checks: 5
Monitor Failure Threshold: 5